Refund Policy
Last Updated: November 16, 2025
 

At Radiant Scales, we strive to provide high-quality marketing and advertising services for transportation and trucking companies. This Refund Policy explains how refunds are handled.

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By purchasing our services, you acknowledge and agree to this Refund Policy.

If no applications/customers are received within the first 30 days of service, you will be eligible for a 50% refund of the amount paid for that month.

To qualify for this refund:

• The campaign must have been running continuously for the full 30 days.

• All onboarding requirements (such as providing required business info, creative approvals, and access permissions) must have been completed on time.

• The client must not pause, modify, or interfere with the campaign during the 30-day period.

If at least one application/customer is received during the first 30 days, the service is considered delivered and no refund will be issued.​​​

After the first 30 days, all sales are final.

Radiant Scales does not guarantee:

• Sales

• Revenue

• Lead volume

• ROI

• Ad performance

You may request to cancel ongoing services; however:

• All cancellations must be emailed to us.

• Contracts renew in 2-month increments.

• At the end of each 2-month cycle, you have a 7-day cancellation window to end the contract.

• If no cancellation request is received during that 7-day window, the contract automatically renews for another 2-month term.

• Your service will remain active until the end of the current 2-month term.

Questions about this policy can be sent to:

Email: Radiantscalesllc@gmail.com